For HVAC shops that miss calls on jobs
The text that shows up is what your customers would get the next time you're under a house and can't answer. It finds out what's wrong, answers their questions, and books them on your schedule before they call the next shop on Google.
Takes 10 seconds. It's an AI assistant and it says so. Stay on the line instead and you'll hear the AI answer the call.
A missed call gets a text from your shop's number before the caller has dialed anyone else.
No heat or no cool? Gas or heat pump? How old? It answers questions from the info you give it: your service fee, your hours, the towns you cover.
It offers your open times and books the slot, then texts you the job. If they ask for a person, it hands the conversation to you.
Most text-back tools
Then the homeowner waits until you're off the job. If they don't want to wait, they call the next shop.
Callback Kit
It keeps the conversation going until the job is booked or the customer asks for you. You finish the job you're on.
Use your own numbers. You know them better than we do.
Includes 1,500 texts a month. Extra texts in prepaid packs if you ever need them.
Start my setupCard today. First charge the day your texts go live. Carriers make every business register before it can text customers. We file it for you; it usually takes about a week.
Month-to-month. Cancel any time.
No. You keep your number and forward the calls you don't answer to the local number we set up for you. The text-back and the conversation come from that number. You can also list it on Google if you want texts to go straight there.
Phone carriers require every business that texts customers to register first, and unregistered texts get blocked. We file it for you. You're not charged until your texts are live.
No. It introduces itself as your shop's AI assistant. Customers can ask for a person at any point, and it hands the conversation to you.
It only answers from the info you give it: your fees, hours, service area and what you do and don't work on. When it doesn't know, it says someone will follow up and texts you.
Not directly yet. Bookings go on the calendar we set up for you and to you by text, so you can drop them into your dispatch board.
You can buy a prepaid pack of extra texts. We warn you before you run low, and nothing gets charged without a pack you chose.
Yes, as an add-on. Call the demo line and stay on instead of hanging up to hear it. We'll set it up with you after you start.
No. Month-to-month or yearly, cancel any time from your account or by replying to any of our texts.
Call, hang up, look at your phone. Then come back and put it on your shop.